Position Overview

We are seeking a motivated pre-health bachelor’s-level student (pre-med, pre-PA, public health, health informatics, or related field) to join our clinic as a Pre-Health Student Assistant. This is a paid internship designed to provide meaningful exposure to population health, quality metrics, AI-supported care coordination, and value-based care within a physician-led primary care setting.

This role is ideal for students interested in medicine, healthcare systems, public health, or healthcare innovation who want hands-on experience in how modern outpatient clinics improve outcomes at the population level.

What You Will Learn

Students in this role will gain real-world experience in:

• Population health management and preventive care workflows
• Quality metrics (HEDIS, ACO measures, chronic disease benchmarks)
• How clinics track, report, and improve quality performance
• Value-based care models in primary care
• Care gap identification and outreach strategies
• The role of AI tools in care coordination and patient engagement
• Clinic operations, team-based care, and interdisciplinary workflows

This is not a shadow-only position—you will contribute meaningfully to clinic operations while learning how data and systems improve patient care.

Key Responsibilities

• Assist with population health and quality improvement projects
• Track and organize quality metrics under supervision
• Help identify preventive care and chronic disease care gaps
• Support care coordination and patient outreach initiatives
• Assist with administrative and workflow tasks related to value-based care
• Observe clinical visits when appropriate and with patient consent
• Participate in team huddles and quality improvement discussions

Note: This role does not include scribing, diagnosing, or performing clinical procedures.

Training & Supervision

• Paid, non-exempt employee (hours tracked; meal/rest breaks honored)
• Structured onboarding and supervision
• HIPAA and OSHA training provided
• Assigned physician or senior staff mentor
• Clear learning objectives and regular feedback

Affiliation with a school program is not required, but students are welcome to use this internship toward academic credit if their institution allows.

Qualifications

• Currently enrolled bachelor’s-level student (or recent graduate)
• Interest in medicine, public health, healthcare systems, or health technology
• Strong organizational skills and attention to detail
• Professional communication and reliability
• Ability to maintain confidentiality and professionalism

Why This Role Is Unique

• Exposure to AI-supported population health initiatives
• Hands-on experience with value-based care, not just fee-for-service medicine
• Mentorship from a physician-led care team
• Strong foundation for medical school, PA school, MPH, or health policy pathways
• Opportunity for a strong letter of recommendation based on performance

How to Apply

Please submit:

• Resume
• Brief statement of interest describing your career goals and interest in population health or healthcare innovation

Responsibilities

• Welcome and assist patients in a courteous, professional, and culturally sensitive manner
• Communicate effectively with patients in both English and Spanish
• Schedule appointments, confirm visits, and manage patient check-in and check-out activities
• Verify and update patient information, insurance details, and contact records
• Answer multi-line phones, respond to inquiries, and route messages appropriately
• Assist with collecting co-pays, processing forms, and maintaining accurate front office records
• Prepare patients for examinations and assist providers as needed during clinical procedures
• Take vital signs, record patient histories, and document information in the electronic medical record
• Support clinical workflow by preparing exam rooms, stocking supplies, and maintaining cleanliness and organization
• Follow established protocols for patient privacy, safety, infection control, and confidentiality
• Coordinate referrals, lab requests, and other administrative or clinical tasks as assigned
• Collaborate with providers and team members to ensure efficient daily operations

Qualifications

• Fluency in English and Spanish, with strong verbal and written communication skills
• Previous experience in a medical office, clinic, or healthcare environment preferred
• Knowledge of both front office and back office medical assistant duties preferred
• Familiarity with scheduling systems, electronic medical records, and basic office technology
• Ability to maintain professionalism, accuracy, and discretion when handling sensitive information
• Strong interpersonal skills and the ability to provide excellent patient service
• Ability to organize tasks, manage time effectively, and adapt to changing priorities
• Completion of a Medical Assistant program or equivalent training preferred
• Current CPR certification or willingness to obtain may be required

Preferred Skills

• Experience working in a bilingual patient care setting
• Knowledge of medical terminology, basic clinical procedures, and office workflows
• Strong attention to detail and follow-through
• Ability to work collaboratively in a team-oriented environment

What We Offer

• Opportunity to support patients and providers in a meaningful healthcare role
• A collaborative and supportive work environment
• Opportunities to build experience in both administrative and clinical functions
• Competitive compensation and benefits, based on experience and qualifications

Equal Opportunity Employer
We are committed to creating an inclusive and welcoming workplace. Employment decisions are made based on qualifications, experience, and business needs, without regard to any protected characteristic.

Raincross Medical Group is seeking a detail-oriented Medical Billing Specialist with at least one year of medical billing experience, including claim denials, billing reports, and audits.

Responsibilities

• Review and resolve denied or rejected claims, including corrected claims and appeals.

• Follow up on unpaid claims and outstanding insurance balances.

• Prepare and review billing reports to identify discrepancies and follow-up needs.

• Conduct billing audits to verify accuracy and identify errors.

• Post payments, review adjustments, and reconcile account discrepancies.

• Communicate with insurance companies and office staff to resolve billing issues.

• Maintain accurate records and protect patient confidentiality.

Qualifications

• Minimum of one year of medical billing experience.

• Experience with denial management, billing reports, and audits.

• Knowledge of insurance billing, CPT and ICD-10 codes, and accounts receivable.

• Strong attention to detail, organization, and follow-through.

• Ability to work independently and meet deadlines.

• Experience with Elation Billing preferred.

Schedule: Monday-Friday 8:30 am to 4:30m pm  Benefits: Health, Dental, 401k, and more.